Privacy Policy

Effective Date: August 2026

At SHS Steel Horse Supply, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect your information when you visit our website or make a purchase.

Information We Collect

When you place an order or contact us, we may collect:

  • Your name
  • Email address
  • Shipping address
  • Phone number (if provided)
  • Payment information (processed securely by our payment providers)
  • Order history

We may also collect anonymous website data such as browser type, device information and website usage through cookies.

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Communicate about your purchase
  • Improve our website and services
  • Meet our legal obligations

We do not sell or rent your personal information to third parties.

Payment Security

Payments made through our store are processed securely by trusted payment providers.

SHS Steel Horse Supply does not store your full credit card details.

Cookies

Our website uses cookies to improve your shopping experience, remember your preferences and analyze website traffic.

You can manage or disable cookies through your web browser settings.

Third-Party Services

We use trusted third-party services, including Shopify and our print-on-demand fulfilment partner, to operate our business and fulfil customer orders.

These providers only receive the information necessary to perform their services.

Marketing Communications

If you subscribe to our newsletter, we may occasionally send updates about new products, promotions and special offers.

You can unsubscribe at any time using the link included in our emails.

Your Rights

You may request access to, correction of or deletion of your personal information, subject to applicable Australian laws.

To make a request, please contact us.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us.

SHS Steel Horse Supply